Cancellation andRefund Policy

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.

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## Refund Policy

At Kedar Ravi, we strive to ensure that our customers are completely satisfied with their purchases. If you are not fully satisfied with your order, we are here to help. Please review our refund policy below:

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### Eligibility for Refunds
- **Return Window**: You may request a refund within 30 days of receiving your order.
- **Condition of Items**: To be eligible for a refund, items must be unused, in their original packaging, and in the same condition you received them. Please include all accessories, labels, and documentation.

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### Non-Refundable Items
Certain items are non-refundable, including:
- Opened or used essential oils, fragrances, and attars.
- Personal care items such as organic soaps that have been opened or used.
- Customized or special order products

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### How to Request a Refund
1. **Contact Us**: Reach out to our customer service team at [Contact Information] within 30 days of receiving your order. Please include your order number and the reason for your refund request.
2. **Return Instructions**: Our team will provide you with instructions on how to return your items. You may be required to send the items back to our designated return address.

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### Return Shipping Costs
- **Customer Responsibility**: Customers are responsible for the return shipping costs unless the return is due to a mistake on our part (e.g., incorrect item sent).

- **Shipping Fees**: Original shipping fees are non-refundable.

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### Processing Refunds
- Once we receive your returned item, we will inspect it to ensure it meets our return criteria.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. Please allow 5-7 business days for the refund to reflect in your account.

### Exchanges
If you would like to exchange an item for a different product, please follow the return process above and place a new order for the desired item.

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### Customer Service
If you have any questions or concerns regarding our refund policy, please do not hesitate to contact our customer service team at. We are here to assist you!

Thank you for choosing Kedar Ravi Organic Brand! Your satisfaction is our priority.

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much much more.